Consumers​

Support​

• Strong support for better access to GEAT – people with a disability very focussed on this element of the reform​

• Support the Government setting prices – a lot of concern about current HCP charges​

Concerns​

• Self-management – concerned about how self-management will work if tracking the budget themselves and not able to pay for services from local contractors and claim against receipts. ​

• Care management – concerned to better understand the role of care partners.​

• Quarterly budgets – some concern about not being able to carry over unspent funds​

• Service list – some consumers still unhappy about a service list being introduced, but general acceptance​

• Consumer contributions – people concerned about the lack of information about consumer contributions​

CHSP Providers​

Support​

• Allied health – supportive of more up front episodic support connected to GEAT and home modifications.​

• Generally not a lot of support from CHSP providers for the reforms – mainly concern about losing grants, rather than focussing on opportunities to expand. ​

Concerns​

• Loss of guaranteed income – providers worried about losing grant revenue​

• Prices – local councils in particular have expressed pessimism that prices (which have not yet been determined) will not be sufficient to meet their costs.​

• Grant processes – concerned to have more details on supplementary grant arrangements.​

• Complexity – general view that it all seems too complex compared to a simple grant, including invoicing arrangements and keeping track of different funding streams​

HCP Providers​

Support​

• Opportunity to expand – some providers have cautious optimism about the changes​

• Flexible fund – support for having a flexible fund for clients with temporary needs​

​

Concerns​

• Self management – strong concern about clients having multiple providers in terms of over-booking and regulatory obligations for client outcomes​

• Care management – concerned about accountability for care management where clients have multiple providers​

• Prices – want more information on prices​

• Grants – want more information on grants​

• ICT – want more information on ICT impacts​

• Implementation timeframes and transition – worried about time frames with lack of detail available.​